https://support.ulticam.com/hc/en-us 2026-01-15T17:50:11Z https://support.ulticam.com/hc/en-us/articles/41330151395353-How-to-add-the-Ulticam-Dot-camera-to-the-Xthings-Home-Formerly-U-home-App-and-install-it 2025-12-19T09:38:57Z https://support.ulticam.com/hc/en-us/articles/41330807590297-Is-the-camera-waterproof 2025-08-07T16:10:32Z https://support.ulticam.com/hc/en-us/articles/41330868358681-How-do-I-install-the-camera 2026-01-15T16:09:06Z https://support.ulticam.com/hc/en-us/articles/41330905053209-Can-I-share-the-camera-with-others 2025-12-19T09:32:33Z https://support.ulticam.com/hc/en-us/articles/41331686536089-Is-the-camera-compatible-with-voice-assistants 2025-08-07T16:20:17Z https://support.ulticam.com/hc/en-us/articles/41331782053017-Can-I-talk-through-the-camera 2025-08-07T16:19:27Z https://support.ulticam.com/hc/en-us/articles/41331822637977-How-can-I-reduce-false-alerts 2026-01-15T17:07:10Z https://support.ulticam.com/hc/en-us/articles/41331827108505-Where-can-I-get-help 2025-08-07T16:15:14Z https://support.ulticam.com/hc/en-us/articles/41331865327385-How-do-I-enable-Bluetooth-pairing 2024-12-18T08:44:05Z https://support.ulticam.com/hc/en-us/articles/42055589670169-What-network-connection-methods-does-Ulticam-IQ-support 2025-08-22T19:07:49Z https://support.ulticam.com/hc/en-us/articles/42055790223769-What-is-the-resolution-of-the-camera 2025-08-22T19:07:46Z https://support.ulticam.com/hc/en-us/articles/42055987359385-How-do-I-enable-PoE-functionality 2026-01-15T17:16:20Z https://support.ulticam.com/hc/en-us/articles/42055994171801-Does-Ulticam-IQ-offer-cloud-storage-services 2025-08-22T19:07:36Z https://support.ulticam.com/hc/en-us/articles/42056108251801-How-do-I-install-Ulticam-IQ 2026-01-15T17:16:13Z https://support.ulticam.com/hc/en-us/articles/42056217077913-What-AI-detection-features-does-Ulticam-IQ-support 2025-08-22T19:07:30Z https://support.ulticam.com/hc/en-us/articles/42056267826585-How-do-I-connect-to-Wi-Fi 2026-01-15T17:18:12Z https://support.ulticam.com/hc/en-us/articles/42056339383321-How-do-I-view-stored-videos 2025-12-26T09:07:39Z https://support.ulticam.com/hc/en-us/articles/42056504596761-What-smart-AI-detection-features-does-Ulticam-IQ-support 2025-08-22T19:07:42Z https://support.ulticam.com/hc/en-us/articles/42056653676185-What-should-I-do-if-the-camera-cannot-connect-to-Wi-Fi 2026-01-15T17:32:37Z https://support.ulticam.com/hc/en-us/articles/42056752981529-What-should-I-do-if-cloud-storage-is-not-working 2026-01-15T17:32:22Z https://support.ulticam.com/hc/en-us/articles/42057472838937-What-should-I-do-if-the-SD-card-is-not-recognized 2026-01-15T17:32:03Z https://support.ulticam.com/hc/en-us/articles/42057576868761-Does-Ulticam-IQ-support-multiple-users-for-viewing 2025-12-26T09:15:45Z https://support.ulticam.com/hc/en-us/articles/42057812707097-Does-Ulticam-IQ-support-two-way-audio 2025-12-26T09:16:48Z https://support.ulticam.com/hc/en-us/articles/42057916693913-Does-Ulticam-IQ-support-spotlight 2025-08-22T19:06:56Z https://support.ulticam.com/hc/en-us/articles/42057959935641-How-can-I-get-more-help 2025-12-26T09:17:57Z https://support.ulticam.com/hc/en-us/articles/43661696530841-WARRANTY-RETURN-POLICY 2025-04-01T19:28:36Z https://support.ulticam.com/hc/en-us/articles/43661850246809-SHIPPING-POLICY 2025-02-28T06:41:45Z https://support.ulticam.com/hc/en-us/articles/44411731404697-Ulticam-IQ-Quick-Guide 2026-01-15T17:16:04Z https://support.ulticam.com/hc/en-us/articles/44412832378265-Ulticam-Dot-Quick-Guide 2026-01-15T16:08:58Z https://support.ulticam.com/hc/en-us/articles/47275976622105-How-to-Access-the-Serial-Number-of-Ulticam-Cameras 2026-01-15T16:45:27Z https://support.ulticam.com/hc/en-us/articles/48493376612121-When-both-WiFi-and-wired-networks-are-connected-at-the-same-time-which-connection-is-used-by-default 2025-08-22T19:06:46Z https://support.ulticam.com/hc/en-us/articles/48493585404441-Do-I-have-to-turn-on-cloud-storage-to-enable-Gemini-event-description-and-reasoning 2025-08-22T19:06:42Z https://support.ulticam.com/hc/en-us/articles/48493666497049-When-there-is-a-vehicle-parked-in-the-screen-all-the-time-or-the-same-person-stays-all-the-time-will-it-generate-a-repeat-alarm-event 2025-08-22T19:06:37Z https://support.ulticam.com/hc/en-us/articles/48493777859097-Is-it-normal-for-the-metal-case-to-get-hotter-when-the-Ulticam-IQ-camera-is-running 2025-08-22T19:06:21Z https://support.ulticam.com/hc/en-us/articles/48493898690713-In-the-event-list-why-does-it-sometimes-show-messages-like-GMT-7-00-GMT-8-00 2025-08-22T19:06:14Z https://support.ulticam.com/hc/en-us/articles/48494041732377-Questions-about-Gemini-video-data-privacy-does-Google-have-access-to-users-video-footage-Will-video-footage-be-used-for-Gemini-model-training 2025-08-22T19:06:06Z https://support.ulticam.com/hc/en-us/articles/48494787421209-How-long-is-the-cable-of-the-Power-Adapter-that-comes-with-the-Ulticam-IQ-camera-If-I-need-to-purchase-an-extension-cable-what-specification-is-it 2025-08-22T19:06:02Z https://support.ulticam.com/hc/en-us/articles/48701155887257-What-should-I-do-if-I-don-t-want-to-receive-marketing-related-pop-notifications-pushed-by-the-Xthings-Home-Formerly-U-home-App 2025-12-26T09:26:28Z https://support.ulticam.com/hc/en-us/articles/48893299720857-How-to-Access-the-Serial-Number-of-Ulticam-Cameras 2025-12-26T09:22:15Z https://support.ulticam.com/hc/en-us/articles/48893314834969-How-to-Access-the-Serial-Number-of-Ulticam-Cameras 2026-01-04T04:03:08Z https://support.ulticam.com/hc/en-us/articles/49139420010905-Can-the-Ulticam-IQ-camera-work-with-NVR-and-record-continuous-video 2025-08-22T19:05:46Z https://support.ulticam.com/hc/en-us/articles/49139545971481-Does-Ulticam-IQ-camera-record-continuous-video-or-only-events 2025-08-22T19:05:34Z https://support.ulticam.com/hc/en-us/articles/49532057215129-How-do-I-power-on-the-Ulticam-Dot 2025-08-05T22:22:30Z https://support.ulticam.com/hc/en-us/articles/49561915071769-Does-Ulticam-Dot-support-5-GHz-Wi-Fi 2025-08-06T16:18:55Z https://support.ulticam.com/hc/en-us/articles/49561924484633-Where-should-I-place-the-camera-for-best-performance 2025-08-06T16:20:28Z https://support.ulticam.com/hc/en-us/articles/49561929384473-How-do-I-connect-the-camera-to-Wi-Fi 2026-01-15T17:03:37Z https://support.ulticam.com/hc/en-us/articles/49561940432665-What-do-the-LED-indicator-colors-during-setup-mean 2025-08-06T16:22:25Z https://support.ulticam.com/hc/en-us/articles/49561942642841-Can-I-use-the-Ulticam-Dot-outdoors-or-in-humid-conditions 2025-08-06T16:23:23Z https://support.ulticam.com/hc/en-us/articles/49561954687641-How-do-I-mount-the-camera-on-a-wall-or-ceiling-using-the-magnetic-base 2025-08-06T16:21:31Z https://support.ulticam.com/hc/en-us/articles/49562311263769-Which-app-is-required-to-configure-and-manage-Ulticam-Dot 2026-01-15T17:04:43Z https://support.ulticam.com/hc/en-us/articles/49562356380825-How-do-I-create-or-log-in-to-a-Xthings-Home-account 2026-01-15T16:51:51Z https://support.ulticam.com/hc/en-us/articles/49563001024793-Can-I-rename-or-group-cameras-in-the-app 2026-01-15T16:58:24Z https://support.ulticam.com/hc/en-us/articles/49563053263513-Can-I-share-camera-access-with-family-or-others-and-control-permissions 2026-01-15T16:50:52Z https://support.ulticam.com/hc/en-us/articles/49563093892377-Is-it-possible-to-manage-multiple-cameras-within-the-app 2026-01-15T16:57:15Z https://support.ulticam.com/hc/en-us/articles/49563096544281-What-mobile-device-permissions-are-needed-Bluetooth-Location-etc 2026-01-15T16:35:16Z https://support.ulticam.com/hc/en-us/articles/49563116086553-What-is-the-battery-life-for-Ulticam-Dot-Camera 2026-01-15T16:36:58Z https://support.ulticam.com/hc/en-us/articles/49563126700313-How-do-I-reset-the-camera-to-factory-settings 2026-01-15T17:05:16Z https://support.ulticam.com/hc/en-us/articles/49563151397657-Will-I-get-a-notification-if-the-battery-is-low-or-the-camera-goes-offline 2026-01-15T17:04:00Z https://support.ulticam.com/hc/en-us/articles/49563259460633-What-video-resolution-and-field-of-view-does-the-Dot-support 2025-08-06T18:22:38Z https://support.ulticam.com/hc/en-us/articles/49563290857369-Does-the-camera-support-two-way-audio-and-siren-activation 2026-01-15T17:05:57Z https://support.ulticam.com/hc/en-us/articles/49563296652825-Can-I-define-activity-zones-to-reduce-false-alerts 2026-01-15T17:04:14Z https://support.ulticam.com/hc/en-us/articles/49563305253913-How-does-night-vision-work-and-how-far-does-the-infrared-reach 2025-08-06T18:23:56Z https://support.ulticam.com/hc/en-us/articles/49563316357145-Is-the-camera-weather-resistant-or-waterproof 2025-08-06T18:31:17Z https://support.ulticam.com/hc/en-us/articles/49563333518873-How-do-I-enable-Cloud-AI-Gemini-analysis-in-the-Xthings-Home-app 2026-01-15T16:52:34Z https://support.ulticam.com/hc/en-us/articles/49563335016857-What-types-of-content-description-can-Gemini-AI-provide-for-event-clips 2025-08-06T18:35:18Z https://support.ulticam.com/hc/en-us/articles/49563368851225-What-is-included-in-the-daily-event-summary 2025-08-06T18:40:20Z https://support.ulticam.com/hc/en-us/articles/49563389609369-How-does-risk-assessment-work-High-Medium-Normal 2025-08-06T18:36:30Z https://support.ulticam.com/hc/en-us/articles/49563400582553-How-do-I-activate-the-free-7-day-rolling-cloud-storage 2025-08-06T18:44:18Z https://support.ulticam.com/hc/en-us/articles/49563405082905-Can-I-customize-notifications-so-only-medium-or-high-risk-alerts-are-pushed 2025-08-06T18:37:48Z https://support.ulticam.com/hc/en-us/articles/49563421720601-What-kind-of-risk-mitigation-suggestions-will-Gemini-offer 2025-08-06T18:39:03Z https://support.ulticam.com/hc/en-us/articles/49563427099545-Do-AI-features-require-a-subscription-or-add-on-service 2025-08-06T18:43:03Z https://support.ulticam.com/hc/en-us/articles/49563431759769-What-does-the-7-day-cloud-subscription-include-and-is-it-truly-free 2025-08-06T18:45:19Z https://support.ulticam.com/hc/en-us/articles/49563437890585-Can-I-search-filter-events-such-as-men-wearing-shirts 2025-08-06T18:41:50Z https://support.ulticam.com/hc/en-us/articles/49563448848281-Can-I-use-both-cloud-and-local-SD-8-GB-storage-simultaneously 2025-08-06T18:46:15Z https://support.ulticam.com/hc/en-us/articles/49563473089305-Can-I-access-past-events-remotely-through-the-app-without-internet-connection 2025-08-06T18:48:32Z https://support.ulticam.com/hc/en-us/articles/49563479094937-What-happens-to-recordings-older-than-7-days 2025-08-06T18:47:25Z https://support.ulticam.com/hc/en-us/articles/49563484272793-Why-is-my-Dot-showing-as-offline-in-the-app 2026-01-15T16:45:48Z https://support.ulticam.com/hc/en-us/articles/49563491479193-Is-there-an-option-to-extend-beyond-7-day-retention 2025-08-06T18:49:33Z https://support.ulticam.com/hc/en-us/articles/49563496435865-I-m-receiving-too-many-alerts-how-can-I-reduce-false-alarms 2026-01-15T16:46:06Z https://support.ulticam.com/hc/en-us/articles/49563498844569-How-do-I-update-the-camera-s-firmware-to-access-new-features 2026-01-15T17:03:06Z https://support.ulticam.com/hc/en-us/articles/49563501823897-What-can-I-do-if-video-quality-is-poor-in-low-light-or-during-motion 2026-01-15T16:44:54Z https://support.ulticam.com/hc/en-us/articles/49563505651481-The-app-can-t-detect-the-camera-what-should-I-check 2026-01-15T17:06:25Z https://support.ulticam.com/hc/en-us/articles/49563510543257-Why-is-the-video-feed-lagging-or-buffering 2026-01-15T16:46:25Z https://support.ulticam.com/hc/en-us/articles/49563536727449-Night-vision-isn-t-activating-what-might-be-wrong 2026-01-15T16:45:57Z https://support.ulticam.com/hc/en-us/articles/49563546058265-How-can-I-verify-that-the-Dot-is-currently-recording 2026-01-15T16:45:09Z https://support.ulticam.com/hc/en-us/articles/49563574637209-What-warranty-coverage-and-return-policy-does-Ulticam-offer 2025-08-06T19:01:20Z https://support.ulticam.com/hc/en-us/articles/49563595446553-How-is-user-data-and-footage-secured-during-transmission-and-storage 2025-08-06T19:02:42Z https://support.ulticam.com/hc/en-us/articles/49563630627225-Does-the-camera-function-without-internet 2025-08-06T19:06:11Z https://support.ulticam.com/hc/en-us/articles/49627552391321-Can-I-disable-cloud-recording-and-use-only-local-storage 2025-08-08T14:33:12Z https://support.ulticam.com/hc/en-us/articles/49627580274969-Can-I-turn-off-the-microphone-or-camera-for-privacy 2026-01-15T17:02:24Z https://support.ulticam.com/hc/en-us/articles/49627596369049-Does-Ulticam-share-my-data-with-third-parties 2025-08-08T14:36:33Z https://support.ulticam.com/hc/en-us/articles/49627647343513-Does-the-camera-record-continuously-or-only-when-motion-is-detected 2025-08-08T14:39:30Z https://support.ulticam.com/hc/en-us/articles/49627671975193-How-can-I-delete-my-video-history-or-account-data 2026-01-15T16:57:52Z https://support.ulticam.com/hc/en-us/articles/49627712701593-Is-my-video-footage-stored-securely-in-the-cloud 2025-08-08T14:42:43Z https://support.ulticam.com/hc/en-us/articles/49627729083161-Who-has-access-to-my-Ulticam-footage 2026-01-15T16:57:32Z https://support.ulticam.com/hc/en-us/articles/49627755603097-Can-I-watch-the-live-feed-from-Ulticam-Dot-on-my-Alexa-enabled-display 2025-08-08T14:45:51Z https://support.ulticam.com/hc/en-us/articles/49627772846361-Can-Ulticam-Dot-be-part-of-smart-home-routines-or-automations 2025-08-08T14:46:33Z https://support.ulticam.com/hc/en-us/articles/49627782740377-Does-Ulticam-Dot-work-with-Apple-HomeKit 2025-08-08T14:47:29Z https://support.ulticam.com/hc/en-us/articles/49627819818777-Does-the-camera-support-Matter-or-Thread-protocols 2025-08-08T14:48:52Z https://support.ulticam.com/hc/en-us/articles/49627821754521-How-do-I-connect-Ulticam-Dot-to-Google-Home 2026-01-15T16:53:53Z https://support.ulticam.com/hc/en-us/articles/49627839389593-Will-the-camera-work-with-SmartThings-or-IFTTT 2025-08-08T14:50:37Z https://support.ulticam.com/hc/en-us/articles/50033992273305-How-do-I-install-the-Ulticam-IQ-camera 2026-01-15T16:58:11Z https://support.ulticam.com/hc/en-us/articles/50034000753049-Is-the-Ulticam-IQ-camera-suitable-for-outdoor-use 2025-08-22T17:25:41Z https://support.ulticam.com/hc/en-us/articles/50034015219865-What-do-the-LED-indicator-lights-mean 2025-08-22T17:28:27Z https://support.ulticam.com/hc/en-us/articles/50034032543897-Can-Ulticam-IQ-be-used-in-humid-or-partially-exposed-environments 2025-08-22T17:29:33Z https://support.ulticam.com/hc/en-us/articles/50034039249561-What-power-sources-are-supported-by-Ulticam-IQ 2025-08-22T17:27:11Z https://support.ulticam.com/hc/en-us/articles/50034070545049-Which-app-is-required-to-configure-and-manage-Ulticam-IQ 2026-01-15T17:05:38Z https://support.ulticam.com/hc/en-us/articles/50034085843225-Can-I-rename-or-group-cameras-in-the-app 2026-01-15T16:56:33Z https://support.ulticam.com/hc/en-us/articles/50034106444057-Can-I-manage-multiple-Ulticam-cameras-from-one-account 2026-01-15T16:56:56Z https://support.ulticam.com/hc/en-us/articles/50034138370585-How-do-I-enable-Gemini-AI-analysis 2025-12-26T08:41:07Z https://support.ulticam.com/hc/en-us/articles/50034675653145-What-kind-of-event-descriptions-does-Gemini-AI-provide 2025-08-22T18:38:15Z https://support.ulticam.com/hc/en-us/articles/50034677189913-How-does-risk-assessment-work 2025-08-22T18:39:18Z https://support.ulticam.com/hc/en-us/articles/50034680457113-What-video-resolutions-are-available-for-Ulticam-IQ 2025-08-22T18:41:54Z https://support.ulticam.com/hc/en-us/articles/50034695366425-Can-I-customize-notifications-based-on-risk-level 2025-08-22T18:40:20Z https://support.ulticam.com/hc/en-us/articles/50034706982937-Does-the-camera-have-night-vision 2025-08-22T18:42:56Z https://support.ulticam.com/hc/en-us/articles/50034729616665-Is-there-a-spotlight-or-siren-feature 2025-08-22T18:44:52Z https://support.ulticam.com/hc/en-us/articles/50034741879705-Does-Ulticam-IQ-support-two-way-audio-communication 2025-08-22T18:43:55Z https://support.ulticam.com/hc/en-us/articles/50034753892377-What-types-of-network-connections-are-supported-by-Ulticam-IQ 2025-08-22T18:47:26Z https://support.ulticam.com/hc/en-us/articles/50034763667865-Does-Ulticam-IQ-offer-cloud-storage 2025-08-22T18:49:28Z https://support.ulticam.com/hc/en-us/articles/50034768556313-Can-I-define-motion-zones 2026-01-15T17:02:34Z https://support.ulticam.com/hc/en-us/articles/50034771629209-Does-Ulticam-IQ-support-5-GHz-Wi-Fi 2025-08-22T18:48:27Z https://support.ulticam.com/hc/en-us/articles/50034787875353-Is-local-storage-supported 2025-08-22T18:50:32Z https://support.ulticam.com/hc/en-us/articles/50034797355673-What-can-cause-video-lag-or-buffering-and-how-can-I-fix-it 2025-08-22T18:55:56Z https://support.ulticam.com/hc/en-us/articles/50034803088665-What-happens-to-recordings-after-7-days 2025-08-22T18:52:10Z https://support.ulticam.com/hc/en-us/articles/50034804164889-What-should-I-do-if-the-app-can-t-detect-the-camera-during-setup 2025-08-22T18:53:11Z https://support.ulticam.com/hc/en-us/articles/50034804931481-Why-is-my-camera-offline 2025-08-22T18:53:53Z https://support.ulticam.com/hc/en-us/articles/50034808795673-Can-I-use-both-cloud-and-local-storage 2025-08-22T18:51:33Z https://support.ulticam.com/hc/en-us/articles/50034812014105-How-can-I-reduce-false-alerts-from-the-camera 2025-08-22T18:54:51Z https://support.ulticam.com/hc/en-us/articles/50034823460889-How-do-I-update-firmware 2026-01-15T16:56:10Z https://support.ulticam.com/hc/en-us/articles/50034831048729-What-warranty-does-Ulticam-IQ-offer 2025-08-22T18:58:22Z https://support.ulticam.com/hc/en-us/articles/50034833000857-Is-my-footage-secure 2025-08-22T19:00:17Z https://support.ulticam.com/hc/en-us/articles/50034869961497-Can-Ulticam-IQ-record-and-function-without-an-internet-connection 2025-08-22T19:01:13Z https://support.ulticam.com/hc/en-us/sections/40442533865497-App-Account-Programming 2026-01-15T17:05:16Z https://support.ulticam.com/hc/en-us/sections/40442538561945-Camera-AI-Features 2026-01-15T17:05:57Z https://support.ulticam.com/hc/en-us/sections/41915248211353-IQ-4G 2026-01-04T04:03:08Z https://support.ulticam.com/hc/en-us/sections/41915277701145-IQ-4K-2K-wired 2026-01-15T17:32:37Z https://support.ulticam.com/hc/en-us/sections/42052832818201-Camera-AI-Features 2026-01-15T17:32:37Z 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