Troubleshooting & Error Fixes

• How do I update firmware?

• What can cause video lag or buffering, and how can I fix it?

• How can I reduce false alerts from the camera?

• Why is my camera offline?

• What should I do if the app can't detect the camera during setup?

• How to Access the Serial Number of Ulticam Cameras?

• What should I do if the SD card is not recognized?

• What should I do if cloud storage is not working?