Sally
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Recent activity by Sally
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What should I do if cloud storage is not working?
Ensure the following:1. The camera is successfully connected to the network.2. Your Xthings Home(Formerly U home) App account is bound to the camera.3. The cloud storage service is activated (free ...
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What should I do if the camera cannot connect to Wi-Fi?
Check the following: 1. Ensure the Wi-Fi is on the 2.4GHz band.2. Make sure the Wi-Fi password is entered correctly.3. Move the camera closer to the router to ensure sufficient signal strength. ...
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What smart AI detection features does Ulticam IQ support?
Ulticam IQ supports motion detection, person detection, vehicle detection, and face detection. Ulticam IQ can also identify vehicle types, including cars, SUVs, MPVs, trucks, and buses.
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How do I view stored videos?
You can view videos stored locally (on the SD card) or in the cloud through the Xthings Home(Formerly U home) App.
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What AI detection features does Ulticam IQ support?
Ulticam IQ supports person, vehicle, and face detection, and can intelligently identify and send relevant notifications.
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How do I enable PoE functionality?
Use a PoE-supported Ethernet cable to connect the camera to a PoE switch or router. The camera will automatically receive power and connect to the network via the cable.
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How do I enable Bluetooth pairing?
Bluetooth pairing mode is automatically enabled when the camera is powered on for the first time. To manually activate pairing mode, press and hold the Reset button for 15 seconds.
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