
Sally
Activity overview
Latest activity by Sally
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What should I do if cloud storage is not working?
Ensure the following: 1. The camera is successfully connected to the network.2. Your U home APP account is bound to the camera.3. The cloud storage service is activated (free or subscription).
- Sally
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What should I do if the camera cannot connect to Wi-Fi?
Check the following: 1. Ensure the Wi-Fi is on the 2.4GHz band.2. Make sure the Wi-Fi password is entered correctly.3. Move the camera closer to the router to ensure sufficient signal strength. ...
- Sally
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What smart AI detection features does Ulticam IQ support?
Ulticam IQ supports motion detection, person detection, vehicle detection, and face detection. Ulticam IQ can also identify vehicle types, including cars, SUVs, MPVs, trucks, and buses.
- Sally
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How do I view stored videos?
You can view videos stored locally (on the SD card) or in the cloud through the U home APP.
- Sally
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What AI detection features does Ulticam IQ support?
Ulticam IQ supports person, vehicle, and face detection, and can intelligently identify and send relevant notifications.
- Sally
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How do I enable PoE functionality?
Use a PoE-supported Ethernet cable to connect the camera to a PoE switch or router. The camera will automatically receive power and connect to the network via the cable.
- Sally
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Does the camera support night vision?
Yes, the DOT Camera has infrared night vision for clear footage in low-light or dark conditions.
- Sally
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How do I enable Bluetooth pairing?
Bluetooth pairing mode is automatically enabled when the camera is powered on for the first time. To manually activate pairing mode, press and hold the Reset button for 15 seconds.
- Sally
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Does the camera need Wi-Fi?
Yes, a 2.4GHz Wi-Fi network is required. (5GHz is not supported.) Wi-Fi enables video streaming and storage via the app.
- Sally
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How long does the battery last?
The DOT Camera runs on four standard AA alkaline batteries, which last 2–3 months under typical usage. Actual duration depends on how often it records, network quality, and environmental factors. W...
- Sally
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