Technical Support Supervisor
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Recent activity by Technical Support Supervisor
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What types of content description can Gemini AI provide for event clips?
Gemini AI generates descriptions like: 'An Amazon deliveryman left a. package' or 'A man in a shirt wandered near your door.'
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How do I enable Cloud AI (Gemini) analysis in the Xthings Home app?
To enable Cloud AI (Gemini) analysis, open the U Home app and go to your camera settings. Look for the option labeled “Cloud AI” or “Gemini AI” and toggle it on. Please note that this feature requi...
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Is the camera weather-resistant or waterproof?
The Ulticam Dot has a weather-resistant design suitable for covered outdoor areas such as porches and garages. However, it is not fully waterproof and should not be exposed to direct rain or submer...
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Can I define activity zones to reduce false alerts?
Yes, you can set up custom activity zones in the Xthings Home(Formerly U home) app to limit motion detection to specific areas within the camera's view. This helps reduce false alerts from irreleva...
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Does the camera support two-way audio and siren activation?
Yes, the Ulticam Dot has a built-in microphone and speaker for two-way audio. You can speak to visitors and hear what’s happening through the Xthings Home(Formerly U home) app. It also includes a b...
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How does night vision work and how far does the infrared reach?
The camera uses infrared (IR) LEDs for night vision, allowing. it to see clearly in low-light conditions up to 30 feet.
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What video resolution and field of view does the Dot support?
The Ulticam Dot captures video in 2K QHD resolution (2560 × 1440) with a wide 170° diagonal field of view. This allows for sharp detail and broad area coverage in both indoor and entryway environme...
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Will I get a notification if the battery is low or the camera goes offline?
Yes, the Xthings Home(Formerly U home) app will notify you if the battery is low or the camera goes offline. Make sure alerts are enabled in the app and your phone's system settings.
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What is the battery life for Ulticam Dot Camera?
Assuming 10 events per day and using four AA alkaline batteries, the camera will last up to 2 months. Using four AA lithium batteries, the camera will last up to 4 months. Battery life may vary dep...
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How do I reset the camera to factory settings?
Use the pin to press and hold the reset button for more than 10 seconds until the indicator light blinks blue to. enter pairing mode, at which point the camera will reset to factory settings (but w...
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