Technical Support Supervisor
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Recent activity by Technical Support Supervisor
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How does risk assessment work?
Events are tagged as High, Medium, or Normal risk. Only Medium and High trigger alerts.
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What kind of event descriptions does Gemini AI provide?
Examples: 'An Amazon deliveryman left a package', 'A man in a shirt walked by'.
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How do I enable Gemini AI analysis?
In the Xthings Home(Formerly U home) App, go to settings > Smart Notifications > AI Analytics, and toggle it on.
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Can I rename or group cameras in the app?
Yes, in the device settings of the Xthings Home(Formerly U home)app.
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Can I manage multiple Ulticam cameras from one account?
Yes. The app supports multiple cameras under one Xthings Home(Formerly U home) account.
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Which app is required to configure and manage Ulticam IQ?
Download the Xthings Home(Formerly U home) app from the App Store or Google Play. Then, create an account and follow the in-app instructions to connect your camera to a 2. 4GHz Wi-Fi network. • Ap...
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Can Ulticam IQ be used in humid or partially exposed environments?
Yes, it is weather-resistant and suitable for outdoor use.
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What do the LED indicator lights mean?
Solid blue: pairing mode, Solid green: normal, Solid red: error or offline.
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What power sources are supported by Ulticam IQ?
It supports both DC 12V power adapter and PoE (IEEE 802.3af).
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Is the Ulticam IQ camera suitable for outdoor use?
Yes. It is IP65 weather-resistant and can operate between -4°F and 122°F.
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