Technical Support Supervisor
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Recent activity by Technical Support Supervisor
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Is local storage supported?
Yes, 8GB internal storage and microSD cards up to 128GB.
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Does Ulticam IQ offer cloud storage?
Yes. 7-day rolling cloud storage is included, no subscription needed.
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Does Ulticam IQ support 5 GHz Wi-Fi?
No. Ulticam IQ only supports 2.4 GHz Wi-Fi networks for better range and compatibility.
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What types of network connections are supported by Ulticam IQ?
2.4 GHz Wi-Fi, wired Ethernet, and PoE.
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Can I define motion zones?
Yes. You can set up activity zones in the Xthings Home(Formerly U home) app to monitor specific areas and reduce unnecessary alerts.
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Is there a spotlight or siren feature?
Yes, a motion-triggered spotlight is built-in. Siren is app-triggered.
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Does Ulticam IQ support two-way audio communication?
Yes. The camera has a built-in microphone and speaker, allowing real-time two-way communication through the app.
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Does the camera have night vision?
Yes, with infrared LEDs effective up to 30 feet.
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What video resolutions are available for Ulticam IQ?
2K (2560×1440) and 4K (3840×2160) models are available.
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Can I customize notifications based on risk level?
Yes. You can limit alerts to only Medium or High-risk events.
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