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Savy

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Activity overview

Latest activity by Savy

  • Savy created an article,

    How can I get more help?

    You can get technical support through the following methods: 1. Visit the official website to check the user manual and tutorials.2. Contact customer service via phone or email.3. Submit feedback t...

    • Savy
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  • Savy created an article,

    Does Ulticam IQ support spotlight?

    Yes, Ulticam IQ supports a spotlight feature. When an event (such as motion or person/vehicle detection) is triggered, the spotlight can flash to warn intruders and enhance visibility.

    • Savy
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  • Savy created an article,

    Does Ulticam IQ support two-way audio?

    Yes, Ulticam IQ has a built-in microphone and speaker, allowing two-way audio communication through the U home APP.

    • Savy
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  • Savy created an article,

    Does Ulticam IQ support night vision?

    Yes, Ulticam IQ supports infrared night vision for clear recording in low-light environments.

    • Savy
    • 1 follower
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  • Savy created an article,

    Does Ulticam IQ support multiple users for viewing?

    Yes, you can invite family or friends to share access to the camera through the U home APP.

    • Savy
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  • Savy created an article,

    What should I do if the SD card is not recognized?

    Try the following: 1. Ensure the SD card is formatted as FAT32 or exFAT.2. Check if the SD card is damaged or exceeds 128GB in capacity.3. Reinsert the SD card or try a new one.

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  • Savy created an article,

    Where can I get help?

    For technical support, use the "Support" feature in the app to access online or phone assistance.

    • Savy
    • 1 follower
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  • Savy created an article,

    How can I reduce false alerts?

    The DOT Camera uses AI-powered motion detection to differentiate between people and objects. You can fine-tune sensitivity or set activity zones in the app to reduce false alarms.

    • Savy
    • 1 follower
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  • Savy created an article,

    Can I talk through the camera?

    Yes, the camera has a microphone and speaker for two-way audio, allowing real-time conversations via the app.

    • Savy
    • 1 follower
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  • Savy created an article,

    Is the camera compatible with voice assistants?

    Yes, the DOT Camera works with Amazon Alexa and Google Assistant, letting you use voice commands to control it or view footage.  *This function is not available now, please wait for the upgrade.

    • Savy
    • 1 follower
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