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Ulticam guides, tips, and troubleshooting to help you get the most from your devices.
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FAQS_DOT_Cloud & Storage_Can I access past events remotely through the app without internet connection?
- Technical Support Supervisor
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FAQS_DOT_Cloud & Storage_Is there an option to extend beyond 7-day retention?
- Technical Support Supervisor
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FAQS_DOT_AI Features (Gemini)_How does risk assessment work (High, Medium, Normal)?
- Technical Support Supervisor
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FAQS_DOT_AI Features (Gemini)_Can I customize notifications so only medium or high-risk alerts are pushed?
- Technical Support Supervisor
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FAQS_DOT_AI Features (Gemini)_Can I customize notifications so only medium or high-risk alerts are pushed?
- Technical Support Supervisor
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FAQS_DOT_App & Account_Which app is required to configure and manage Ulticam Dot?
- Technical Support Supervisor
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Dot_Setup & Installation_Is the camera waterproof?
- Technical Support Supervisor
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FAQS_DOT_Setup & Installation_How do I power on the Ulticam Dot?
- Technical Support Supervisor
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FAQS_DOT_AI Features (Gemini)_What is included in the daily event summary?
- Technical Support Supervisor
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FAQS_DOT_Camera Features_What video resolution and field of view does the Dot support?
- Technical Support Supervisor
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FAQS_DOT_Camera Feature_How do I reset the camera to factory settings?
- Technical Support Supervisor
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FAQS_DOT_Camera Features_Does the camera support two-way audio and siren activation?
- Technical Support Supervisor
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FAQS_DOT_App & Account_How do I create or log in to a U Home account?
- Technical Support Supervisor
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FAQS_DOT_App & Account_Can I rename or group cameras in the app?
- Technical Support Supervisor
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FAQS_DOT_App & Account_Can I share camera access with family or others — and control permissions?
- Technical Support Supervisor
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FAQS_DOT_App & Account_Is it possible to manage multiple cameras within the app?
- Technical Support Supervisor
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FAQS_DOT_Setup & Installation_How do I connect the camera to Wi‑Fi?
- Technical Support Supervisor
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FAQS_DOT_Setup & Installation_Does Ulticam Dot support 5 GHz Wi‑Fi?
- Technical Support Supervisor
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FAQS_DOT_Setup & Installation_Where should I place the camera for best performance?
- Technical Support Supervisor
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FAQS_DOT_Setup & Installation_How do I mount the camera on a wall or ceiling using the magnetic base?
- Technical Support Supervisor
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FAQS_DOT_AI Features (Gemini)_Can I search/filter events—such as “men wearing shirts”?
- Technical Support Supervisor
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FAQS_DOT_AI Features (Gemini)_Do AI features require a subscription or add-on service?
- Technical Support Supervisor
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FAQS_DOT_Camera Features_Can I define activity zones to reduce false alerts?
- Technical Support Supervisor
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FAQS_DOT_Camera Features_Is the camera weather-resistant or waterproof?
- Technical Support Supervisor
- Edited
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FAQS_DOT_Battery & Power_What is the battery life for Ulticam Dot Camera?
- Technical Support Supervisor
- Edited
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FAQS_DOT_Setup & Installation_Battery & Power_Will I get a notification if the battery is low or the camera goes offline?
- Technical Support Supervisor
- Edited
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FAQS_DOT_App & Account_What mobile device permissions are needed (Bluetooth, Location, etc.)?
- Technical Support Supervisor
- Edited
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FAQS_DOT_App & Account_How do I reset the camera to factory settings?
- Technical Support Supervisor
- Edited
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FAQS_DOT_Setup & Installation_What do the LED indicator colors during setup mean?
- Technical Support Supervisor
- Edited
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FAQ_Dot_Setup & Installation_Can I use the Ulticam Dot outdoors or in humid conditions?
- Technical Support Supervisor
- Edited
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